FREE GROUND SHIPPING ON ORDERS $99+ WHEN PLACED ONLINE! *EXCLUSIONS APPLY        ⚪          Customer Service Hours: 8am - 12pm, 1pm - 5pm EST Monday - Friday             ⚪ 

FREE GROUND SHIPPING ON ORDERS $99+ WHEN PLACED ONLINE! *EXCLUSIONS APPLY        ⚪          Customer Service Hours: 8am - 12pm, 1pm - 5pm EST Monday - Friday             ⚪ 

FREE GROUND SHIPPING ON ORDERS $99+ WHEN PLACED ONLINE! *EXCLUSIONS APPLY        ⚪          Customer Service Hours: 8am - 12pm, 1pm - 5pm EST Monday - Friday             ⚪ 

 

The LPS Return Policy: Elevating Your Customer Experience

 

At Loader Parts Source, we're committed to delivering prompt, seamless, and fair service, placing customer satisfaction at the forefront of everything we do, including our return policy.

 

To ensure a hassle-free process, kindly adhere to the following guidelines:

 

Warranty Claims:

If you encounter a warranty issue, rest assured our expert technical department is ready to assist you. Simply reach out to us for prompt resolution.

Click here to see our warranty policy.

 

Non-Warranty Returns Procedure:

Initiate your return process by contacting LPS via email, chat, or phone at (866) 573-3659 to request an RMA # (Return Merchandise Authorization number). Please provide a brief explanation for your return.

 

Safely package the product for shipment and clearly label it with the RMA#. Follow the shipping instructions provided by our dedicated customer service representative.

 

Upon receipt of the returned item, we will take one of the following actions:

Refunds: Receive a refund for the original purchase price.

Exchange: Opt for another part in exchange.

 

Return Conditions:

Returns initiated over 30 days from the purchase date will incur a 25% restocking fee.

 

  • Returned parts must be unused, in their original packaging, and in new condition. Please note that we cannot accept returns for installed or non-new parts.
  • Returns will not be accepted beyond 60 days from the purchase date.
  • You have 120 days from the purchase date to address any outstanding refund inquiries.

Full credit will be granted for items returned in resaleable condition and not installed.

 

Refunds will be issued for the original sale amount. However, shipping costs for items ordered due to consumer error will not be refunded. Additionally, shipping costs for items returned without adhering to these guidelines will not be refunded.

 

For any further inquiries or assistance regarding our return policy, don't hesitate to reach out to us. Your satisfaction remains our utmost priority!

 

Thank you for entrusting Loader Parts Source with your needs!

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